Warranty
At Shutter Solutions we take pride in the quality and durability of our Olanie Range of Plantation Shutters.
Warranty Coverage
5 Year Guarantee
✅ Painted Finishes – Guaranteed against cracking, peeling, and bubbling for a period of five years.
✅ Stained Finishes – Guaranteed against cracking, peeling, and bubbling for a period of 12 months.
✅ Material Stability – Covered for excessive movement that results in warping, bowing, or twisting.
✅ Hardware Protection – All hinges, magnets, and fittings are protected against defects for five years.
✅ Finish Fade Resistance – Protection against excessive fading under normal conditions.
15 Year Guarantee
✅ Structural Integrity – The joinery and construction of each panel are guaranteed for 15 years, ensuring long-term durability.
Your Shutters
Care & Maintenance
To ensure your Olanie Plantation Shutters remain in excellent condition for years to come, follow these care guidelines:
Maintain Track Systems – If your shutters include a top track, it must be installed with a bottom track for warranty coverage. Keep tracks clean and use dry silicone spray if needed.
Regular Cleaning – Wipe with a clean, damp cloth to remove dust and dirt.
Mild Detergent Use – If needed, mix a mild detergent with water for deeper cleaning.
⚠️ NEVER USE Cleaning product containing SILICON!
Avoid Excess Water – Do not directly spray shutters or soak them in water.
Protect Magnetic Components – Keep magnets and magnet plates dry to prevent damage.
Your Coverage
Warranty Conditions
Normal wear and tear is not covered.
Water damage to shutters or magnetic components is not covered.
Panel Lift When Closing – Some shutters may require a slight lift when closing. This is not considered a defect.
Non-Transferable Warranty – Applies to residential applications only and cannot be transferred.
Repair or Replacement – If a claim is valid, we will repair or replace the affected item. If an identical replacement is unavailable, the nearest current match will be provided.
Parts & Product Only – The warranty covers replacement parts and products, not installation costs.
Natural Timber Fading – Stained timber may fade at varying rates due to natural wood properties, which is considered normal and not covered under warranty.
Need Help?
For any warranty-related enquiries, please contact our team. We are committed to ensuring you enjoy long-lasting, beautiful shutters for years to come.
Quality & Fit
Perfect Install, Guaranteed
A Warranty You Can Count On
Every shutter in the Olanie Range is backed by a comprehensive residential warranty that protects against manufacturing faults, excessive warping, and material defects. We stand by the craftsmanship and durability of our shutters with confidence.
Finish Protection for Peace of Mind
Our painted finishes are covered for 5 years against peeling, bubbling, and surface cracking. Stained finishes include a 12-month warranty. All coatings are UV-resistant and built to withstand Australian conditions while maintaining their look.
Workmanship Guarantee
Every Olanie shutter is protected by a 15-year workmanship warranty, covering the panel structure, joinery, and build integrity. Enjoy the peace of mind that comes from a product made for long-term performance and beauty in your home.
Smarter Measuring, Superior Shutters
Shutter Solutions helps retailers sell more shutters, reduce errors, and deliver flawless installations. Our system makes the process simple, accurate, and efficient—helping you grow your business with ease.
Flawless Plantation Shutters for Your Home, Perfect Fit Guaranteed
Shutter Solutions makes it easy to get beautifully installed plantation shutters with total confidence. Our expert service ensures a smooth, accurate, and efficient process—so you can enjoy custom shutters that fit perfectly and look amazing.